Our Key Terms and Conditions
Welcome to Sweetlands Farm. We want everyone who comes through our gates - riders, learners, families and schools - to feel safe, supported and well looked after. These terms exist to make sure every visit runs smoothly and that expectations are clear from the start.
- Payment is required at the time of booking unless otherwise agreed.
- Sessions cancelled with less than 24 hours notice will be charged in full.
- Suitable clothing and appropriate footwear must be worn for all activities.
- Riding hats meeting current safety standards must be worn for ridden activities.
- Children must remain supervised by a parent/carer unless attending a supervised organised session.
- Participants are expected to follow staff instructions at all times for safety and animal welfare reasons.
- Animals must be treated calmly and respectfully at all times.
- Feeding animals is only permitted when instructed by staff.
- Hands must be washed or sanitised after animal contact.
- Relevant medical conditions, allergies, behavioural or additional support needs should be disclosed prior to sessions where appropriate.
- Sessions may occasionally need to be altered or cancelled due to weather, safety or animal welfare considerations.
- Sweetlands Farm reserves the right to stop or refuse participation if behaviour is unsafe or causes distress to animals.
- Participation in activities is at the visitor’s own risk.
Full Terms and Conditions
Policies
- Safeguarding Policy
- SEND & Inclusion Statement
- Equality, Diversity & Inclusion Policy
- Health & Safety Statement
- Privacy Policy
- Data Retention Policy
- Complaints Procedure
- Animal Welfare & Five Freedoms Statement
Additional policies, procedures and risk assessments are available upon request.
ABRS+
The Association of British Riding Schools (ABRS+) has been setting standards for riding schools, livery yards and equestrian centres across the UK since 1954. Find out more at www.abrs-info.org
EASP
The Equine Assisted Services Partnership (EASP) is the UK membership body for the equine assisted services sector, promoting high standards of practice and welfare across therapy, education and coaching involving horses. Find out more at easp.co.uk
Last reviewed May 2026. Please ensure you are reading the most current version.
